Privacy Policy
Last Updated: March 20, 2025
1. Introduction
At Helios Imaging ("Company", "we", "us", or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our drone roof inspection services or visit our website.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
2. Information We Collect
We may collect information about you in various ways, including:
2.1 Personal Information You Provide
- Contact information (name, email address, phone number, business address)
- Property information for inspection services
- Payment information
- Communication records when you contact us
2.2 Information Collected Automatically
- Usage data (IP address, browser type, pages visited, time spent on pages)
- Device information (hardware model, operating system)
- Cookies and similar tracking technologies
2.3 Inspection Data
- Aerial images and videos of your property's roof and exterior
- Thermal imaging data
- Inspection reports and findings
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing and completing transactions
- Responding to your inquiries and requests
- Sending you technical notices, updates, and administrative messages
- Improving our website and services
- Developing new products, services, and features
- Marketing and promoting our services to you
- Protecting our rights, property, or safety
4. Disclosure of Your Information
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
- Business Transfers: We may share your information in connection with a merger, sale of company assets, financing, or acquisition.
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
- With Your Consent: We may disclose your information for any other purpose with your consent.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us.
9. Third-Party Websites
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Helios Imaging
1050 SW 6th Avenue, Suite 1100
Portland, OR 97205
Email: inquiry@heliosimaging.us
Phone: 888.408.6027